Located at 8555 GA-16 in Monticello, Jack's Family Restaurant has quickly become a treasured local gem. Patrons frequently commend the warm hospitality, exemplified by helpful staff like Jennifer and Tela. The emphasis on fresh, delicious food is prominent in reviews, with dishes like the Deluxe Breakfast with Chicken and crispy fried chicken sandwiches garnering particular praise.
Many diners highlight the cleanliness of the restaurant, creating a welcoming atmosphere not only for families but anyone stopping by. Customers like T. Haynes appreciate the array of menu items, from perfectly seasoned burgers to delightful milkshakes and dipping sauces that elevate even the simplest meals. Meanwhile, Jennifer Brown's experience underscores Jack's commitment to outstanding customer service, as they swiftly correct any mistakes—including replacing her incorrect drive-thru order without hesitation.
Overall, Jack's Family Restaurant Monticello stands out for its customer-centric approach and consistently high-quality food. Whether you're in the mood for breakfast, lunch, or a late-night snack, Jack's promises a satisfying experience that keeps patrons returning for more. Don't miss their famed iced coffee—it's a must-try!
Amenities and More
Accessibility
Has wheelchair-accessible car park
Has wheelchair-accessible entrance
Has wheelchair-accessible seating
Has wheelchair-accessible toilet
Service options
Has no-contact delivery
Offers delivery
Has drive-through
Offers takeaway
Serves dine-in
Highlights
Has active military discounts
Popular for
Popular for breakfast
Popular for lunch
Popular for dinner
Good for solo dining
Offerings
Serves coffee
Serves late-night food
Quick bite
Serves vegetarian dishes
Dining options
Serves breakfast
Serves lunch
Serves dinner
Has catering
Has counter service
Serves dessert
Has seating
No table service
Amenities
Has toilet
Has Wi-Fi
Free Wi-Fi
Atmosphere
Casual
Crowd
Family friendly
Good for groups
Payments
Accepts credit cards
Accepts debit cards
Accepts NFC mobile payments
Credit cards
Children
Good for kids
Has changing table(s)
High chairs available
Has kids' menu
Parking
Free of charge street parking
Free parking lot
Plenty of parking
Pets
Dogs allowed outside
Photos
Reviews For Jack's Family Restaurant Monticello
billy lord
Jun 6,2025
Jennifer was a kind cashier. Food was fresh, hot and delicious. Ordered the Deluxe Breakfast with Chicken. Tea was great. Store was clean.
T. Haynes
May 8,2025
The service was great and the restaurant was clean. All of the staff encountered were nice and helpful. The food -from the fries to the burgers to the milkshake to the crushed ice- was pretty good and fresh. Also had a chicken wrap. The dipping sauces are good and compliment the burger and the fries well. Kudos to Jack's.
Jennifer Brown
Apr 27,2025
I came through the drive thru last week and got someone else's order. When I called to tell them, they didn't hesitate to replace my food. I came back in this week and Tela, Zach and Jada were eager to replace my meal, and made me feel welcomed from the moment I walked in the door! The food was fresh, management was outstanding and customer service friendly as usual, which always has me coming back for more!! Way to Go Jacks, you NEVER disappoint!! Ps: your iced coffee is my favorite menu item!! I come from Loganville ga just to have a cup!
The Last
Apr 25,2025
I just want to put out there that restaurants get busy and they do make wrong orders and sometimes they don't have orders ready. I have had a little bit of both from this restaurant but if you are nice to them they are very nice to you they will correct it if you are nice about it I love going into this restaurant my family loves eating here the quality of the food is great.
Mama Mimi
Apr 5,2025
My daughter and I decided to try Jack's while in the area for a meeting - we've never seen or heard of a "Jack's" restaurant. We both ordered the fried chicken sandwich with crispy crinkle fries combo. The sandwiches were cooked fresh and the fries were cooked crispy as ordered. Perfectly seasoned, not too salty but salty enough. Customer service was nice, not over the top but not rude by any means. The dining area and restrooms were both clean and there's plenty of on-site, no fee parking. We're eager to patronize Jack's again and try the fried chicken plate and breakfast!
Rich fast
Mar 11,2025
I’m always at this location eating with friends, Tela lynwood has the best customer service, ever! Our food is always hot and fresh when we come in and eat!
Aaliyah Carter
Mar 9,2025
I had good service and the manager on duty was Tela Everything was clean Food was great And I will be back 5 stars
Drew Carroll
Mar 7,2025
I always have such a great experience here. The staff is always very friendly and knowledgeable about the menu. And the food is AMAZING! Me and my family always go here for dinner or take out. Yesterday I tried their fried chicken bowl and it was SO GOOD! Definitely recommend!!!
Reviews For Jack's Family Restaurant Monticello